1st Infantry Division Crest
Irwin Army Community Hospital Crest
Irwin Army Community Hospital Fort Riley, Kansas

The "Big Red One" Hospital



customer service


The Irwin Army Community Hospital team wants to make sure you receive the best care possible. If you have a compliment, suggestion or concern regarding your care, first speak with your treatment team.  Your treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with your medical care.


If you feel your concerns are not being addressed by your treatment team, you may contact the Patient Advocate. Our mission is to ensure your concerns and suggestions are properly addressed and resolved.


Your Feedback is Important


If you would like to voice your concerns, complaints or compliments, access ICE 24 hours a day, 7 days a week.


Joint Outpatient Experience Survey (JOES)


Inform a member of the team if we could have done anything better. You are empowered to provide feedback today.  And you can support your hospital by returning a JOES survey. As a satisfied patient your JOES survey can provide financial incentives to improve your hospital here at Fort Riley.


Give your hospital high marks and return the survey. You will positively impact the services your and your family receive at Irwin Army Community Hospital and outlying clinics.


   Customer Service:   (785) 239-7973/7667



   Hours:     Monday - Friday: 7:30 am - 4:30 pm

                   Closed on federal holidays and selected

                   training holidays



                   First Floor, Across from the Information Desk

                   Park in parking garage, top level for quick

                   access to covered bridge.