Irwin Army Community Hospital Fort Riley, Kansas The "Big Red One" Hospital

New to Fort Riley?


The 1st Encounter Clinic is a one-stop solution to ease your healthcare transition to Irwin Army Community Hospital. The 1st Encounter counselors will personally assist you with enrollment, PCM assignment for each of your family members, CDC health assessment forms, specialty referrals transfer, benefits review, hospital navigation and more.



Online Update

Update your information in DEERS and enroll into Irwin Army Community Hospital to avoid delays in getting care. Three methods are available to update DEERS. Visit milConnect to update DEERS, then visit the TRICARE Beneficiary Web Enrollment to enroll Active Duty Family Members.


Phone/Appointment Update


24 Hours Automation Line Update


How to Make an Appointment


  • Option #1 - Make an appointment
  • Option #2 - Cancel an appointment
  • Option #3 - Pharmacy refill
  • Option #4 - Referrals
  • Option #5 - Nurse Advice Line
  • Option #7 - TRICARE Regional Contractor
  • Option #9 - General information or to speak the Administrative Officer of the Day


Patients who are enrolled in TRICARE Standard can be seen on a space available basis. They can call the appointment line after 2:30 pm to check on the availability of appointments for that day.

1st Encounter New Beneficiary Assistance Center




Monday - Friday, 8 am - 3 pm

Closed on federal holidays and selected training holidays


Location: First floor main corridor, across from the hospital pharmacy.

650 Huebner Road, Fort Riley

Irwin Army Community Hospital Fort Riley, Kansas The "Big Red One" Hospital
Irwin Army Community Hospital