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Irwin Army Community Hospital Crest
Irwin Army Community Hospital Fort Riley, Kansas

Home of the Big Red One

 

 

Patient Travel Office

 

The Patient Travel Office assists with non-emergency medical travel authorization and travel reimbursement.

 

To be eligible for reimbursement, all travelers are required to get authorization for travel reimbursement from the IACH Patient Travel Office before the date of specialty care.

 

Travel authorization and reimbursement is for specialty appointments not available at IACH for locations farther than 100 miles (Family Members and retirees) or farther than 50 miles for Active Duty Soldiers.

 

Patients and Non-Medical Attendants (NMA) are authorized reimbursement for reasonable expenses per the Joint Travel Regulation and local policy.

 

Before Travel Assistance

Before traveling to an out-of-area appointment, patients can receive assistance with authorization for travel reimbursement at the Patient Travel Office.

 

A TRICARE authorization letter for specialty care must first be issued to the patient.

 

After Travel Documents

After traveling to an out-of-area appointment, patients can visit the Patient Travel Office to submit documents and complete a voucher in the Defense Travel System (DTS). Required documents include itemized receipts for authorized expenses (i.e. meals, tolls, lodging, and if authorized a rental vehicle)

 

To avoid delays in reimbursement, travelers should report to their DTS representative to file their travel voucher within seven calendar days following their specialty care appointment.

 

Active-Duty Soldiers report to their unit DTS representative to submit vouchers. Family Members and retirees report to the IACH Patient Travel Office to submit vouchers.

 

   Phone Number:   (785) 239-7744

                      Fax:   (785) 239-7547

 

   Hours:     Monday - Friday: 7:30 am - 4 pm

                   Closed on federal holidays and select

                   training holidays

 

   Location:

                   3rd Floor, Room 3G002

                   in the four- elevator lobby area

                   Park in parking garage, top level for

                   quick access to covered bridge.

 

                   Families with strollers who park other

                   than top floor should use the

                   garage elevator to reach "P2" and

                   cross the covered bridge.

 

   Network email:

                   Click here for email address

 

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